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27 Courses

Workplace Violence
Office Productivity
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Office Productivity

Workplace Violence

Workplace harassment is illegal and destructive to any organization. It is important to treat everyone in the workplace with respect and dignity. Workplace harassment must be identified, discouraged, and prevented in order to keep a hostile work environment from developing. Left unchecked, harassment can escalate into violence. Workplace harassment training is essential to the welfare of all businesses and their employees.

In order to prevent Workplace Violence, it is essential that managers and employees are able to identify individuals who could become violent and understand how to diffuse dangerous situations. This workshop will help participants to identify and address violence in the workplace, as well as giving them the tools to develop their own Workplace Harassment Policy.


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Workplace Harassment
Office Productivity
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Office Productivity

Workplace Harassment

Harassment can be based on a variety of factors that differ from the one doing the harassment, such as race, sex, and disability. Experiencing uncomfortable situations in the workplace may be more than an offense against an individual. It can be a crime committed against the law, which is why this topic has become very important for every organization.

The Workplace Harassment workshop will help give participants the tools necessary to recognize harassment in the workplace as well as understand your rights and responsibilities under the law, with regard to safety in the workplace. Through this workshop, your participants will recognize that it is necessary for everyone to help create programs that teach employees to identify harassment and exercise anti-harassment policies.


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Word 2016 Expert
Office Productivity
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Office Productivity

Word 2016 Expert

Word 2016 Essentials
Office Productivity
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Office Productivity

Word 2016 Essentials

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Taking Initiative
Office Productivity
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Office Productivity

Taking Initiative

Taking the initiative is a crucial step in moving forward in our professional and personal lives. By showing initiative, it reflects us in a positive light to others as well as builds our own self-esteem. If we want something to happen, we need to make it happen. That is what initiative is all about. Take opportunities and run with them. Do not let excuses cause you to miss out on amazing opportunities. See what you want, believe what you want, and make it happen.

With our “Seeing and Taking Initiative” workshop, the class participants will learn what initiative is, how to take it on, the advantages of it, and when to know one's place. By enrolling in this class, participants will be taking the first step in making something positive happen for them! Now that is initiative!


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Respect In The Workplace
Office Productivity
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Office Productivity

Respect In The Workplace

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PowerPoint 2016 Essentials
Office Productivity
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Office Productivity

PowerPoint 2016 Essentials

Participants will learn to create, edit, and enhance slideshow presentations to create professional-looking sales presentations, employee training, instructional materials, and kiosk slideshows.  Learners will gain a fundamental understanding of the PowerPoint 2016 environment and the correct use of key features of this application.


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Outlook 2016 Essentials
Office Productivity
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Office Productivity

Outlook 2016 Essentials

Learners will be able to use Outlook to enhance professional correspondence, create calendars, and schedule appointments.  Participants will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations including sending email for marketing campaigns, planning staff meetings and assigning action items from those meetings.


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Organizational Skills
Office Productivity
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Office Productivity

Organizational Skills

Developing good Organizational Skills is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your participant's professional and personal lives. Throughout this workshop, your participants will be given the tools necessary in developing better Organizational Skills.

Through Organizational Skills, your participants will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So stop looking for those important items, and start knowing where they are by getting organized.

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Office Politics For Managers
Office Productivity
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Office Productivity

Office Politics For Managers

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.

Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.


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Meeting Management
Office Productivity
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Office Productivity

Meeting Management

This workshop is designed to give your participants the basic tools they need to initiate and manage their meetings. They will learn planning and leading techniques that will give them the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this workshop, your participants will learn the needed skills in planning and implementing a successful meeting.

The Meeting Management workshop will explore how to reduce waste and make meetings more efficient. This is a hands-on workshop and your participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other participants who share the same desire to improve their meeting management skills.


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Lean Process And Six Sigma
Office Productivity
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Office Productivity

Lean Process And Six Sigma

Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.

Our Lean Process And Six Sigma workshop will provide an introduction to this way of thinking that has changed so many corporations in the world. This workshop will give participants an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in their own organizations.


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Knowledge Management
Office Productivity
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Office Productivity

Knowledge Management

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That's a lot of knowledge!

The Knowledge Management workshop will give participants the tools that they will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.


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Excel 2016 Expert
Office Productivity
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Office Productivity

Excel 2016 Expert

You will learn how to use the advanced features of Excel 2016. This workshop is designed to provide an in-depth understanding of Excel 2016. Participants will be shown a practical way of learning with a hands-on and customizable approach. They will get a chance to experience some of the new features that are offered in Excel 2016.

Excel 2016 is the world’s premier spreadsheet software. You can use Excel to analyze numbers, keep track of data, and graphically represent your information. With Office 2016 you are provided a new landing screen which makes launching and creating documents easier than previous versions of Excel. Excel 2016 also has an improved user interface with an array of powerful tools to help you manage your data through Skydrive – and better information leads to better decision making!


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Excel 2016 Essentials
Office Productivity
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Office Productivity

Excel 2016 Essentials

You will gain an advanced level of understanding for the Microsoft Excel environment, and the ability to guide others to the proper use of the program's full features - critical skills for those in roles such as accountants, financial analysts, and commercial bankers.

Participants will create, manage, and distribute professional spreadsheets for a variety of specialized purposes and situations. They will customize their Excel 2016 environments to meet project needs and increase productivity.  Expert workbook examples include custom business templates, multi-axis financial charts, amortization tables, and inventory schedules.


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Event Planning
Office Productivity
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Office Productivity

Event Planning

Successful event planning starts with possessing good communication skills, being highly organized, and having the ability to follow up with vendors until completion. Preparation before, during, and after is crucial in helping reach your desired objectives. 

With our Event Planning workshop, your participants will learn how to anticipate and solve common planning issues for any small event such as informal gatherings, up to complex meetings. Effectively troubleshooting will help insure a happy and enjoyable event.


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Developing Creativity
Office Productivity
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Office Productivity

Developing Creativity

Children have an innate creative ability when they are born, but for some reason adults can lose it along the way. Your participants will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens.

With our Developing Creativity course your participants will learn how to remove barriers that block or limit their creativity. They will improve their imagination, divergent thinking, and mental flexibility. Participants will learn mind mapping, individual brainstorming, and when to recognize and look for what inspires them to be more creative. 


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Creative Problem Solving
Office Productivity
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Office Productivity

Creative Problem Solving

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

The Creative Problem Solving the workshop will give participants an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.


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Access 2016 Essentials
Office Productivity
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Office Productivity

Access 2016 Essentials

This workshop is designed to teach you a deeper understanding of Access 2013 in a practical way. The participants will learn how to use the basic features of Access to help them better manage a database. This workshop incorporates a hands-on approach to learning. They will get a chance to practice some of the advance features right on a computer.

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Administrative Office Procedures
Office Productivity
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Office Productivity

Administrative Office Procedures

Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.

With our Administrative Office Procedures workshop, your participants will understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting.  It is also a marvelous instrument for quick reference and utilization.  Strategies and procedures are a vital connection between the company’s vision and its everyday operations.


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